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Privacy Policy

Effective Date: August 23, 2026 · Last Updated: August 23, 2026

Richland Auction Hub ("Richland Auction Hub," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit RichlandAuctionHub.com, create an account, purchase a subscription, or otherwise use our services. By using Richland Auction Hub, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

  • Name
  • Email address
  • Phone number, if provided
  • Account information
  • Subscription information
  • Saved properties and preferences
  • Communications you send to us
  • Customer support requests
  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Dates and times of visits
  • Referring website
  • Features used
  • General usage and interaction information

We may also automatically collect certain technical information when you use the website, including:

2. Payment Information

Paid subscriptions may be processed through a third-party payment processor.

Richland Auction Hub may receive information about your subscription, payment status, transaction amount, and limited payment details necessary to manage your account.

We generally do not directly store complete credit or debit card numbers when payments are processed by a third-party payment processor.

Your payment processor's own privacy policy and terms also apply to information it processes.

3. How We Use Information

We may use information we collect to:

  • Create and maintain user accounts
  • Provide access to subscription features
  • Process and manage subscriptions
  • Authenticate users
  • Provide saved properties, alerts, and personalized features
  • Communicate with users about their accounts
  • Respond to questions and customer support requests
  • Send service-related notices
  • Improve Richland Auction Hub
  • Understand how users interact with the website
  • Diagnose technical problems
  • Prevent fraud, abuse, unauthorized account sharing, and security threats
  • Enforce our Terms of Use
  • Maintain and improve website security
  • Comply with applicable legal obligations

If we offer optional marketing communications, we may also use contact information to send information about new features, services, promotions, or updates. Users may unsubscribe from promotional emails using the unsubscribe option provided in those communications.

4. Cookies and Similar Technologies

Richland Auction Hub may use cookies and similar technologies to operate and improve the website. These technologies may be used to:

  • Keep users logged in
  • Remember preferences
  • Maintain website security
  • Measure website usage
  • Understand website performance
  • Improve the user experience

Third-party services integrated into the website may also use cookies or similar technologies according to their own privacy policies. Where required by applicable law, we will provide appropriate choices regarding non-essential cookies.

5. Analytics

We may use analytics services to understand how visitors and subscribers use Richland Auction Hub.

Analytics information may include pages viewed, session duration, general geographic information, device information, referral sources, and interactions with website features.

We use this information to improve the website and understand which features are useful to our users.

6. How We Share Information

We do not sell your personal information for money. We may share information with service providers that help us operate Richland Auction Hub, such as providers of:

  • Website hosting
  • Database services
  • Authentication
  • Payment processing
  • Email delivery
  • Analytics
  • Customer support
  • Security and fraud prevention
  • Website development and maintenance

These providers may access information only as necessary to perform services for us and are subject to their own contractual and legal obligations. We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests or legal processes, protect our rights or property, investigate fraud or security incidents, protect users or others, and enforce our Terms of Use.

7. Business Transfers

If Richland Auction Hub is involved in a merger, acquisition, financing, sale of assets, reorganization, or similar business transaction, information associated with the Service may be transferred as part of that transaction.

Any successor's handling of personal information will remain subject to applicable law and any privacy commitments that continue to apply.

8. Property and Auction Information

Richland Auction Hub collects and organizes information concerning real estate and auctions from public records, government sources, auction providers, third-party sources, and other available sources.

Property-related public information displayed through Richland Auction Hub is separate from personal information collected from subscribers through their accounts.

Publicly available property information may include addresses, parcel information, ownership information, court or case information, tax information, auction information, and other information contained in public records.

9. Saved Properties and User Activity

If Richland Auction Hub provides features such as saved properties, favorites, watchlists, searches, or auction alerts, we may store information about those selections in association with your account.

We use this information to provide the features you request and improve the Service.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, website, database, or electronic storage system can be guaranteed to be completely secure.

Users are responsible for maintaining the confidentiality of their account credentials and should notify us if they believe their account has been accessed without authorization.

11. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Provide the Service
  • Maintain your account
  • Process subscriptions
  • Maintain business and transaction records
  • Resolve disputes
  • Prevent fraud or abuse
  • Enforce agreements
  • Comply with applicable legal requirements

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and operational requirements.

12. Your Privacy Choices

Depending on the features available through Richland Auction Hub, users may be able to:

  • Update account information
  • Change communication preferences
  • Unsubscribe from marketing emails
  • Cancel a subscription
  • Request deletion of an account
  • Request information regarding personal information associated with their account

Requests may be submitted using the contact information provided on RichlandAuctionHub.com. Certain information may need to be retained when required for legitimate business, security, transaction-record, or legal purposes.

13. Third-Party Links

Richland Auction Hub contains links to third-party websites, including auction providers, county websites, government resources, mapping services, and other property-related services.

This Privacy Policy does not govern those websites. When you visit a third-party website, its privacy policy and terms govern your use of that service.

Richland Auction Hub is not responsible for the privacy practices of third-party websites.

14. Children's Privacy

Richland Auction Hub is intended for adults interested in real estate auctions and investment opportunities.

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected through the Service, we will take reasonable steps to delete it.

15. Email and Auction Alerts

Users may choose to receive communications such as:

  • New auction alerts
  • Auction updates
  • Saved-property notifications
  • Account notifications
  • Subscription notices
  • Service announcements

Certain communications relating to account security, billing, subscriptions, or operation of the Service may be necessary even if a user opts out of promotional communications.

16. Changes to This Privacy Policy

We may update this Privacy Policy as Richland Auction Hub develops or our privacy practices change.

The updated policy will be posted on RichlandAuctionHub.com with a revised "Last Updated" date.

We encourage users to review this Privacy Policy periodically.

17. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us through the contact information provided on RichlandAuctionHub.com.

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